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Responsible Retailers taking the Lead
Join us for an afternoon to learn new strategies and gain actionable insights about Ethical AI and the latest trends in delivering outstanding customer experiences. Select from one of the following workshops:
How to navigate ethics in AI in a fast evolving tech environment?
How to enable consent-based hybrid search solutions that offer an enriched, privacy-first experience
AI use cases: What can consent integrity look like in your setup?
Why is the law never enough? Find out what’s crucial to know about the AI Act, how you can check if you comply and why this is just the starting point.
Privacy, A.I., and Ethics. The new role of a DPO
2pm - 5pm BST Ethical AI Workshop
Avoid customer churn with data transparency
Learn about alternative analytics tools
Beyond third-party data: Tap into privacy-first solutions
Ethical Personalization from surveillance to sharing: How to design trustworthy experiences
Brand building strategies: Eastpak’s success story
How do customers interact with your brand?
2pm - 5pm BST Customer Experience Workshop
OR
Discuss more about the newly acquired knowledge, meet new contacts in the industry and find out more about the ECA and its Membership Programme.
Secure your place today and be a front-runner in this conversation of sustainable, responsible, and human-centric change.
Networking reception 5pm - 7pm BST We will close the day with a networking reception to meet all participants from both workshops.
Why Attend
Keeping up with changing customer demands in a fast-evolving digital landscape, our workshops will equip you with the relevant information and insights to increase your visibility and positioning as a value-based, privacy-minding business. Find out what we discussed at our Summit in London this May:
